Top Customer Feedback Android Apps

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The Top Ten
1 Soft Intelligence

Soft Intelligence Data Centre is a company dedicated to promoting, gathering, processing and facilitating feedback. Soft Intelligence provides apps for understanding what my staff thinks about us.

2 Survey Monkey

SurveyMonkey is a well-known cloud-based SaaS company that focuses on online surveys. Having just released a new SDK (software development kit) for mobile integration, surveys can now be sent out on mobile apps.

3 Pollfish

Pollfish is a survey platform that collects mobile in-app feedback on a global scale. The tool offers a wide variety of survey templates that can be sent to anyone at any time.

4 HelpStack

HelpStack is an open source, customer support tool that also offers mobile in-app feedback, support ticketing and chat capabilities. Customers can easily report issues while in the app, which produce tickets so that they can be resolved. Users can engage in real-time conversations with these customers (also while they’re still in the app).

5 Survicate

Survicate offers a nice mobile in-app feedback feature that lets users gather feedback in their app while their visitors are on it. You can choose from single & multiple choice, text answer, smileys or NPS questions and set them up using skip logic for follow-ups and to engage with calls to action.

6 Doorbell

Doorbell enables developers to collect and analyse elaborate, mobile in-app feedback from users. It provides users with instant notifications when they’ve received feedback by email or via the chat system.

7 Instabug

Instabug is a mobile in-app feedback tool as well as bug detection tool that offers three main products: bug reporting, crash reporting and in-app chat. This tool facilitates a really smooth communication process between the user and the organisation as all communications are very direct.

8 AppStark

AppStark mobile in-app feedback tool is also intended to help mobile app developers engage in a more advanced communication process with their app users. Visitors can engage in open conversations within the app and get direct answers from developers.

9 Uservoice.com

UserVoice is an all-in-one Project management and Customer Support tool that enables its users to listen and obtain feedback from its customers. Aside from submitting feedback via portal, widget or a contributor sidebar, visitors can also submit feedback on mobile.

10 Helpshift

Helpshift is a customer support software (for various channels) that also offers mobile in-app feedback to help mobile app developers collect feedback from users.