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Frontpoint Security

Frontpoint was founded in 2007 to take advantage of new opportunities created by the growth of wireless technology and the introduction of wireless data networks. Traditional home security systems relied on vulnerable land lines that required professional technicians to install. Frontpoint saw the need for a better, safer way to secure homes. Frontpoint was the first company to deliver fully wireless home security systems that could be installed by homeowners themselves in under an hour.

After improving the technology and accessibility of home security systems, Frontpoint saw another part of the home security field greatly in need of improvement: Service. Frontpoint committed themselves to a high-touch approach to customer service, and quickly became the most recommended brand in Home Security. With over 95% of their customers willing to recommend Frontpoint to friends or family needing home security systems. That’s a high customer satisfaction rating in any field, but in Home Security, it was monumental.

Frontpoint knows that an important part of their customer’s home security is trust, and does all that it can to make sure their customers know they’re there for them not only in times of emergency, but in making sure their systems are ready and service is always reliable.

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