Top 10 Best Home Security System CompaniesWith thousands of home security companies to choose from, how do you choose which one is right for you? Most people make this decision based on who is standing at their front door trying to sell them a system. But the security of your home and family is not something you should leave to chance.
This top ten list has been created to help you make an informed decision about protecting your home and family. The rankings, ratings, and opinions expressed on TheTopTens.com are influenced by site visitors and TheTopTens®, and are subject to change. To keep this valuable service free, we may generate advertising revenue from some companies featured in this list.
I can't believe they talked me into getting this thing, but it's turned out to be one of the best decisions I've ever made. I was very skeptical, but after seeing all of the reports and research, I decided to give them a try (two days ago). Last night we had an electrical fire. Before I even knew what was going on, the fire department was there with thermal imaging units pinpointing the fire in the wall, and it absolutely saved our entire home, and possibly our lives.
What really impressed me was how fast it happened. My old ADT system may have gone off, but the firemen were here at my home before ADT would have even been able to call me.
Unlike Front Point home automation, which still uses a landline to monitor, Vivint uses a full cell system (not cell backup). Moreover, they aren't the highest awarded for their monitoring for no reason. The best part is... I didn't pay a dime for my equipment! I only pay for the monitoring! I expected to pay double per month, but instead, it's only like 69 bucks a month for the system I fully control from my phone. Oh, and the thermostat saves me like twenty a month (I don't really use the coupons they gave me), and I also save ten percent on my homeowner's insurance.Visit Website Get a Free QuoteOr Call 1-855-972-0236
With ten times the clients of any other brand in home security, ADT is the clear market leader when it comes to home security. What does that mean for you? It means that at a second's glance, those looking to gain unlawful entry into your home or business know that an ADT-secured property is not one to mess with.
An ADT sticker alone in the window of a home is enough to deter would-be criminals from attempting entry. And that's where the true value of home security lies - it's not about alarms going off; what's important is preventing actions that would cause them to go off, and that really counts.
We originally went with a bargain rate alarm system, but after a debacle involving a false alarm at 1:00 in the morning that ended up with the police and my panicked mother (she is the secondary contact) showing up at the house, even though the alarm in the house never sounded, we decided to go with a more established name.
We've had ADT for over a year now and have had zero problems. Our local agent has been great each time we have dealt with him, and all of the installers we worked with when getting the alarm system installed in our first house and having it removed and reinstalled in our new home have been great.
Also, we got a package that includes a CO detector and a fire alarm, which really makes you feel better knowing that if something happens to the house while we are out, the fire department will be on their way so they can save our possessions and our loving pets.
I checked a lot of different security companies on the internet. Due to the great reviews and excellent pricing, I decided to go with SimpliSafe. It's a great system and was easy to install. I also decided to add two more components after my initial order, and they were very easy to add to the system. When I took my Monitoring Certificate to the police department, the clerk noticed I was using SimpliSafe. She asked me about it because she had also seen it on the internet. I highly recommended it to her.
Moving into a HUD-assisted development in a decent neighborhood across from City Hall, but know this unit has only true all-around wireless with built-in cell phone paired with T-Mobile at an absurdly low system price, text messaging, and central system monitoring for $15/month! No landline, no cell fee, and geekoid accessories designed by smart engineers who know what real people need, want, and will buy.Visit Website
As far as I've been able to find (and I've searched high and low), no other security and life-safety company offers a bigger bang for the buck than Frontpoint's Interactive monitoring package does.
What I like most is the technology, pricing/value, portability, convenience, full-service, low/no-pressure sales, knowledgeable employees, short hold times, transparent pricing, and short contract periods (optional).
Most of all, I appreciate the stellar customer service. Investigate yourself, and you'll see. Their own website is a great resource to start with... fantastic website. Then do some Google searches.
I've been with them for about 3 years and couldn't be a happier customer. Thank you, Frontpoint! Your hard work and dedication to your customers show!
The features are amazing, the people are great, and there are never any issues if I need to get something replaced. I had a sensor that would not register my front door being closed; Frontpoint sent me a completely different sensor with no problem and even said, "No, we wouldn't do that to you," when I asked if there was going to be a charge for the new equipment. My old sensor ended up cooperating, but just the fact that they were so willing to help and seemed to genuinely care about making sure I had the best equipment sold me on being a customer for life. The smoke and heat sensor sending an alarm even if the alarm is not actually set is another great feature. Unfortunately, I discovered this multiple times while cooking, but at least I know I'm safe.
Smart cameras are built into doorbells and floodlights, and you can view it live from your phone - something a conventional security camera system can't do.
Monitronics is the best deal in home security. The equipment is all free, the installation is free, and their monthly service fee is the same or cheaper than everyone else. When it comes to home security, there are two things that matter. First, it works when you need it to. Second, how much you have to pay to protect your home and family. Monitronics wins the first point because they're the second-largest home security provider, and everything is nailed down tight. They win the second point because of the free equipment and installation costs.
Better home security than I knew even existed! As a new customer, LiveWatch gave me incredible deals on my equipment, including glass break detectors, door open sensors, motion detectors, an advanced connected thermostat, and most importantly, smoke detectors. Yet their monthly fees were less than the "came with the house" obsolete home security system, which predated cell phones.
I left that old company because one of their service persons messed up our landline service, and they wouldn't schedule another service person until weeks into the future. This brings me to the very best feature of LiveWatch - their personnel are the kindest, most patient technology experts I've ever dealt with. That includes computer "experts," HVAC "service" persons, and - everyone's favorite - auto "repair" folks.
If I ever decide to start my own company, I'd start by hiring their entire HR department. They really know how to hire the best. I wish LiveWatch all the luck, even though they won't need it. My only regret is not being able to meet any of them in person. Skype, maybe?
Very easy to use from the control pad, website, or smartphone. The monitoring service is very responsive. Love the system!
Best technology and end user features.
We are very pleased with the services. No glitches, always dependable services. I would highly recommend Alarm.com.
I have been a customer since 1998 and still here. In fact, when my daughter moved out, she also got Protection One for their security/burglar alarm. I have no complaints so far. Reasonable price and intend to stay with Protection One till I have this house, I almost got burglarized in 1998. With Protection One, I have peace of mind.
By far the best... And I love the sales reps that got me set up! I received the very best service, and wish I could get more systems installed in my neighborhood!
I have Protection One. It's a great alarm system and customer service is great.
Works great! Easy to use. Great customization options.
It does exactly what it is touted to do.
Very good service. No complaints.
This company is wonderful! They stick to their promises, offer fair prices for what you get, and their technology is innovative and works. I love their customer service and how they handle your questions. Digital Life is the BEST.
Works well so far. It needs a longer recording time. An upgrade for the cameras and a light for nighttime would be a big plus. Come on AT&T, get it together and make it better for us.
I like the system with the exception of the camera. The image is too small and needs a zoom-in feature.
I have had Guardian for about 8 years now and have been very happy with them. I recently upgraded to a wireless Honeywell system with them at no charge and was able to get a new lower rate at the same time. Their customer service is outstanding! I love the two-way communication that works from everywhere in my house (had that on the old one also). They are very quick to respond and just overall outstanding!
I've been a customer for years and never have had one single issue. Any questions I have are answered right away. I've never been transferred to different representatives. I switched from ADT and am so happy that I did!
I have had Guardian for over 19 years. I now have a digital system since moving to a condo. When I have had questions, they have always been great.
Got a unbeatable rate and the salesman was thoroughly knowledgeable. I brag about it sometimes to my neighbors to tease them because they have been having issues with their CPI system.
The best response time and professional service. I've had three other companies before. This will be the last company I ever use.
I've had Vector since 2002. Still the best service and price around! Great company!
I've had this system for 4 years, and it's wonderful. The staff is always responsive and very friendly, providing any support needed. You don't need a landline for the system to work, making it more efficient when it comes to burglars cutting the phone line to disable the security system. This is a very advantageous feature, as burglars cannot disarm the system.
I've been a customer for nearly 10 years, with no problems. I've never heard of any other service that is only $16.95/month, with no contract. If you pay 12 months in advance, you get one month free each year. They don't have the most advanced technology yet, like cameras, but if you mainly just need basic, inexpensive service, you can't go wrong with STS!
I switched from ADT to Smith Thompson (ST). The installation was a simple plug-in. ST offered GSM at their low rate, while ADT wanted to charge more than their standard $35 per month. The biggest difference I found was the response time. ST's response time was much faster than ADT's. Sometimes we accidentally set off our alarm, and ADT wouldn't call, whereas ST would. My father also switched from ADT. My brother-in-law talked me into it, and I signed up my sister.
I was skeptical when I received a phone call to have an alarm system put in my home, and disregarded it as another telemarketing scam. The gentleman sounded intelligent, so I gave him a chance. Very glad I took the time to listen to him! He explained everything about the system, was very patient and knowledgeable about how the alarm worked. The technician arrived as scheduled, was very polite and clean (he even wore shoe booties!) and installed the system in about hours. It has a touchscreen that shows the weather and looks real nice in our kitchen. I added a powered door lock and a camera to the system. It is very high-tech but so simple to use.
I called their office with some questions the next day; they were very helpful and friendly. A great alarm company, too bad they telemarket to find new customers.
I already recommended them to my sister who scheduled them to come out next week.
I left to meet one of my workers when my back door was pried open. The CPI alarm system instantly sounded. The police arrived in less than 5 minutes. There was no severe damage to my home. Who knows what I could have lost. Thanks to CPI, I feel safe and protected.
Have had CPI for 8 years, not one price change. Customer service is very good. Virtually no wait. Very good product.
The service is great. Price is good. No sub contractors and local monitoring.
Great Company. Good rate and fantastic technology.
This company is fantastic! I didn't pay a dime for my new system that I can control from my phone! I had ADT and couldn't stand the runaround I kept getting with them every time I called. Now, I just call my rep, and he resolves my issue right away! This company is fantastic; I highly recommend it to anyone who doesn't want to pay for a system that runs through a home phone!
This is the best company in the industry, from professional installations to the genuine sales reps. They use better equipment and are monitored more effectively than Vivint. I don't understand why Envision isn't ranked number one.
Can't beat a local company. They live, work, and play where I do. They care more about my neighborhood than the large, national companies that don't even have a presence in Texas.
Great installation service! Their sales reps were very informative, and I appreciate that they don't push to buy things I don't need. They really care for protecting neighbors in the dfdubb area.