Top 10 Best Cloud Based Hotel Property Management Systems

Cloud PMS gives you a lot of features when compared to other PMS such as more control of your business. Add multiple users and set up rooms and rates without limitations. Set up unlimited points of sale outlets for other services and even get a booking engine for your website.
The Top Ten
1 Clock PMS

We are a youth hostel in the center of the city. We have been using Clock PMS since we opened, and we are very happy with it. We rely mainly on online bookings, and the web reservation system is very good for us because it facilitates direct bookings from the website. We use Clock Kiosk instead of a reception desk, and guests are happy because they can check in, pay, and check out quickly and at their convenience. All in all, we are very satisfied with the program.

We had been wanting to take advantage of what the cloud can offer, such as a limited and budget-friendly IT footprint, constant accessibility, and a closer electronic connection with our client base to strengthen our direct market share. We felt that existing hotel software interfaces, which are often separate, were outdated. We were convinced that we could increase efficiency and profitability with a more modern approach, like the one offered by Clock.

These were areas of concern for us, especially after an earlier switch to a different cloud solution. We needed something that was truly responsive - seconds really do matter. Clock has really measured up, and their team has been extremely supportive. Clock POS has also significantly lightened our workload, and our room distribution has noticeably benefited from the XML connectivity employed by Clock. We now feel that our operation is properly supported in terms of software. Clock allows us to leverage some of the latest advancements in hospitality technology and we anticipate continuing to do so.

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2 WebRezPro

I've been using this system for 3 years. It's awesome, and the team at WebRezPro is always there to lend a hand.

WebRezPro is a cloud-based hotel property management system (PMS software) featuring a no-fee booking engine, full accounting, interfaces, and more.

We are very pleased with the service we've received from WebRezPro staff. The customer service team is top-notch, and the system is easy to use.

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3 RezOvation

RezOvation Innkeeper Software provides all the tools you need to manage your guests and reservations, design, promote, and host your website, as well as make your website bookable.

4 Hetras

If you need a lightweight system that has a completely open infrastructure for connecting with third-party systems, while also offering full automation for check-ins and check-outs, a guest mobile app, and a digital guest journey, Hetras is the right company. Our guests love automation and independence!

It is a great cloud-based PMS for hotels and hotel chains. The software is very user-friendly and easy to understand. Therefore, the time required for training is quite low. Our guests like it very much. We have automated many of our processes with Hetras. Now, the front desk has more time to actually serve the guests instead of merely entering data. We love it.

Self-explanatory. Almost no user training needed.

5 Roomsy
6 Hotelogix

I signed up for Hotelogix, and the software could not do what we needed it to do, despite many calls from their staff in India. Although the software has many features, it was not the best tool for our property. The company took a deposit for their connection to the OTAs, never connected us, and refused to return the deposit.

I am looking into purchasing a cloud PMS. I have the free trial now, and it's the best program I've tried so far. It's easy to use. I did all the setup with no help. But when I decided to ask something, it took just 6 seconds for someone to get online and help me. Great support. It looks like this is my program.

A few months back, I was nervous and faced much difficulty managing my hotel property. Then I heard about Hotelogix from one of my colleagues. The best feature of Hotelogix is that it offers a 15-day free trial without requiring credit card details. Thanks to Hotelogix and their support.

7 Mews Hospitality Cloud

"It's all about guest happiness and mint reviews," this is what one of my friends, a 5-star General Manager, told me last year. "Reviews are the future," he continued.

When searching for a new PMS, high guest satisfaction and getting a lot of reviews were the main criteria for our leisure hotel. With Mews Commander, we now have automated mailings, guest interactions that result in a lot of reviews, and the online check-in app gives guests the desired wow effect. We went up from 10 reviews a week to more than 40, and people stay connected with us even after they leave. We have more returning guests (that we know of, now that we can track this) than ever.

Mews is a perfect PMS in terms of data collection and guest relations.

Mews wipes the floor with both traditional PMS and cloud PMS providers. The key difference is that they understand design, and the result is brilliant. The technology is slick and streamlined, and the user experience has clearly been crafted by people who know what they're talking about. Mews is leading the way in hospitality technology solutions, and the product delivers an experience that both the guest and team love. To add to that, the Mews team is really great, and they actually care deeply about customer experience. If you're not already using Mews, you should be.

8 eZee Absolute

eZee Absolute is the best cloud-based PMS I have seen, with a great user-friendly interface, amazing features, and easy to use. I must say it's a masterpiece.

Also, the most intriguing aspect of this solution is its ability to interface with other third-party solutions like key cards, financial accounting, online booking engines, and credit card payment platforms, making it the number one choice for us.

eZee Absolute gave us everything we were looking for in online hotel software, but we got all of that and much more. The fact that the front desk and online booking engine work together is just brilliant. Best of all, it did not require much capital when compared with other systems in the market. Right from the start, the eZee team has been supportive in every way to my staff.

I must say that we do not regret our decision to go with eZee. The team is young and energetic. They say they provide round-the-clock support, but I never needed to use that, as all my questions were handled to my satisfaction by their email support team. You can always visit their 24x7 chat support if you are in a hurry, though. Great software and good support. Keep it up, guys. Cheers.

9 RoomKeyPMS

RoomKey Internet marketing services offer your hotel an all-in-one solution to easily manage your guests and increase hotel occupancy.

RoomKeyPMS support is very professional, and the training team is exceptional!

10 Gearco

We tried several other PMS systems to run our extended stay. We continued to have trouble with providers understanding how our prepaid long-term hotels work. Gearco's true extended-stay system solved the problem. They understood how our business works.

Gearco provided a true extended-stay system when no one else could. We found them after trying many other systems, and it works great.

It's nice to have a system that supports both extended stay and self-storage. It makes our jobs easier.

The Contenders
11 InnRoad

InnRoad is the leading hotel management software and system for property management, reservations, and booking engines, serving hotels of all sizes. Our product is the best cloud-based PMS and hotel software system on the market.

This system has gotten worse over a short period of time.

Easy to use for my small inn!

12 Protel

Protel Air is a web-based hotel management solution and a true Software as a Service (SaaS) application, hosted in a secure data center environment. SaaS solutions outsource the hardware, software, and data to the Internet cloud, opening up completely new possibilities for the hotel industry's IT management. Protel Air is the perfect solution for all hoteliers who value flexibility, reliability, and security without having to take care of it themselves.

Protel Air is a cloud solution and a highly integrated and cost-effective hotel management system. It is ideal for hotels that don't want to take on the burden of maintaining their own technical infrastructure.

Protel Air is a web-based hotel management solution and a true SaaS application, hosted in a secure data center environment. It is the perfect solution for hoteliers who value flexibility, reliability, and security.

13 mycloud

To be very honest, I cannot say whether Mycloud is the best in the market or not, but I have been using this PMS for the last year with absolutely no issues. There are no failed reservations to be taken care of. The PMS is very user-friendly, with an easy-to-understand interface, especially when it comes to group booking and the accounting part. Moreover, the rate intelligence Mycloud offers, along with the channel manager connection, is a game changer. This has helped me a lot in understanding the competition in the market in terms of rates, increasing my revenue by 37% compared to last year.

I strongly recommend using Mycloud and their services, not just because of the ease of the system, but also for the kind of support I receive from them.

Resort Sequester,

Mycloud has changed the way my hotel used to operate. It has made my work easier, and we are finally able to engage with the guests on a more personal level.

The software is very user-friendly and easy to use. Plus, they provide a 7-day free trial without requiring any credit card information.

The best part is their support team. Whenever I am stuck somewhere or face any issues, they are readily available to help and go the extra mile to resolve the problem, as if it is their own hotel.

Last but not least, my revenue and earnings have literally shot up. Thanks to mycloud!

Cheers, and good luck!

14 RezEasy Cloud PMS

RezEasy Cloud represents the future of hotel Property Management Systems with its integrated web reservations, agent/corporate client booking module, transaction module, multi-property, and multi-language capabilities. Hoteliers benefit from improved PMS accessibility, flexibility, reduced overhead, and technical frustrations. Check out all of the features in RezEasy. You will be pleasantly surprised.

Used it for 12 months and it has worked perfectly. I really like the one-time license fee. After-sales service is first-class.

15 elina PMS

We found that the team was very friendly and helpful. After being trained, we learned how to use the platform to reduce the time spent on operational tasks. Tasks such as charging guests, reporting invalid cards, and contacting guests via email pre- and post-stay can all be automated. Being able to limit staff to just using the part of the system that they need helps a lot.

Being a management company, Elina PMS allows our owners to come and see the performance of their portfolio, check their revenue, and inform us if they need to take back an apartment.

The booking engine is great. We have been able to get more bookings from new and returning customers. Overall, we are very, very happy.

Elina is at the forefront of our daily operations and efficiently manages our hotels. It is constantly evolving and introducing new features such as the I-POS integration, which we love!

The design, with its bold, bright orange colors, is cool and very user-friendly. I couldn't imagine our two hotels running without Elina and would recommend the software to anyone who is looking for an innovative, user-friendly, and efficient way to run their business.

The pros are its flexibility, the nearly paperless concept, integration with other software, ongoing development, and great customer service.

16 SabeeApp

We believe that running a hotel is not about administration all day long.

SabeeApp will do the work for you from the time of the reservation through the check-in and check-out, and even after.

My sales are increasing since I started using SabeeApp. Amazing customer service. Special thanks to Egle, and to all the SabeeApp crew.

Our sales are growing because of SabeeApp, and their customer service is amazing, especially Egle. Big thank you, guys.

17 Cloudinn
18 LodgeGate PMS

LodgeGate is the next-generation web-based Property Management System for hotels, apartments, and bungalow parks, ranging in size from 5 to 5000 rooms.

Very helpful staff. Great integrated channel manager!

Many options, good connections, works as it should!

19 Newhotel Cloud PMS

Newhotel Cloud PMS is the most complete cloud PMS on the market right now. It is able to localize to any country's fiscal certifications, fiscal printers, tourism boards, and immigration authorities. It is multi-language, multi-user, and is localized for more than 50 countries with 3,000 hotels.

20 Cloudbeds
21 PMS Cloud

Simple and fast. Easy to set up. Works perfectly with several sales channels. All you need in one place.

22 OpenHotel

We vetted 15 systems, and OpenHotel had the most functionality at competitive pricing. They continue to increase their features and add them to the system. Great groups, packages, and event management features as well. The little support we've needed has been nothing less than amazing. So glad we found them.

We've tried several US-based cloud solutions and found OpenHotel to be the most advanced. They have a lot of very useful features and reports. Their customer support is top-notch, with responses and resolutions often within minutes of the ticket being submitted.

I'm glad we found them.

OpenHotel's Channel Management system is what made us go with them. We can manage all of our OTAs right from the PMS. Inventory and rates are seamless across the board, and reservations come right into the system.

23 Guestline Rezlynx
24 ibelsa

Ibelsa Rooms is a cloud-based hotel management software aimed at all types and sizes of hotels and accommodation facilities. Ibelsa enables the user to easily navigate through the various processes involved in running a hotel, from customer care and the management of booking engines, to hotel website integration and all types of social media. With Ibelsa, all relevant working processes are performed centrally.

No installation costs. No maintenance fees. No binding contract. Ibelsa is flexible, user-friendly, and absolutely safe!

25 NewBook PMS

The best cloud-based PMS, which makes integration of third-party services very simple.

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