Top 10 Best Cloud Based Hotel Property Management Systems

Cloud PMS gives you a lot of features when compared to other PMS such as more control of your business. Add multiple users and set up rooms and rates without limitations. Set up unlimited points of sale outlets for other services and even get a booking engine for your website.
The Top Ten
1 Clock PMS

We are a youth hostel in the centre of the city. We have been using Clock PMS since we opened and we are very happy with it. We rely mainly on online bookings and the web reservation system is very good for us because we get direct bookings from the website. We use Clock Kiosk instead of reception desk and guests are happy because they check in, pay, and check out quickly and when it is convenient for them. All in all, we are very satisfied with the program.

We had been wanting to take advantage of what the cloud can achieve, things like having a limited (and budget-friendly) IT footprint, being accessible always and everywhere and having a closer electronic tie-in with our client base to strengthen our direct market share. We felt it really didn't make sense that existing hotel software interfaces are often separate and were convinced that we could increase efficiency and profitability with a more modern approach - like the one offered by Clock. As these were areas of concern following an earlier switch to a different cloud solution, we also needed something that was properly responsive - seconds do matter! Clock really have 'measured up' and their team has been most supportive. Clock POS too has significantly lightened the workload and our room distribution has noticeably benefitted from the XML-connectivity employed by Clock. We now feel that our operation is properly supported in terms of software, Clock allows us to take advantage of ...more

After a thorough research we have chosen Clock PMS and Clock POS to manage our hotel will all-day restaurant unit. The integration between the two is great, plus there are multiple useful features like digital signatures, mobile operations, guest self-service with room service and so on. Good price and great support, too. Thumbs up for Clock.

Clock PMS is amazing. Very futuristic, high-tech and it will surely put your hotel or restaurant in a 5 star rate. Having a system like this in the company will show how advanced your services are. Highly recommended!

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2 WebRezPro

I've been using this system for 3 years. It's awesome, and the team a WebRezPro is always there to lend a hand.

A cloud-based hotel property management system (PMS software) by WebRezPro featuring a no-fee booking engine, full accounting, interfaces and more.

We are very pleased with the service we've received from WebRezPro staff. The customer service team is top-notch and the system is easy to use.

As a hotel marketing platform and CRM we find WRP is a superb solution and well supported with prompt response times.

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3 RezOvation

RezOvation Innkeeper Software provides all the tools you need to manage your guests and reservations, design, promote, and host your website, as well as make your website bookable.

4 Hetras

If you need a light system, that has a complete open infrastructure to connect with 3rd party systems, whilst offering you a full automation of check in and out, a guest mobile app and key, and a digital guest journey - Hetras is the right company. Our guests love automation and independence!

It is a great cloud-based PMS for hotels and hotel chains. The software is very user friendly and easy to understand. Therefor the time for training is pretty low. Our guest like it very much. We have been automating a lot of your processes with hetras. Now the Front Desk has more time to acutally serve the guest inestead of entering just data. We love it.

Self explaining, almost no user training needed.

Great technology and fantastic support.

5 Roomsy
6 Hotelogix

I signed up for Hotelogix and the software could not do what we needed it to do, despite many calls from their staff in India. Although the software has many features, for our property it was not the best tool for us. And the company took a deposit for their connection to the OTAs, never connected us, and refused to return this deposit.

I am looking into purchasing cloud PMS, I have the free trial now, and it's the best program I've tried so far. Easy to use - I did all the set-up with no help, but when I decided to ask something it took 6 seconds for someone to get online and help me. Great support. It looks like this is my program.

Few months back I was nervous and face much difficulties to manage my hotel property they I heard about Hotelogix from one of my colleague. The best feature of Hotelogix is to offering 15 days free trial without credit card details. Thanks to hotelogix and their support.

We found Hotelogix to be the best as it is very easy to use and the interface is user-friendly. We took their free trial and before the trial period ended, we had bought it as we were quite impressed. Their support staff is helpful.

7 Mews Hospitality Cloud

"It's all about guest happiness and mint reviews" - this is what one of my friends, a 5* General Manager, told me last year. "Reviews are the future", he continued.
When searching for a new PMS, high guest satisfaction and getting a lot of reviews were the main criteria for our leisure hotel. With the Mews Commander we now have automated mailings, guest interactions that result in a lot of reviews and the online check-in app gives guests the desired Wow-effect. We went up from 10 reviews a week to more than 40 and people stay connected with us even after they leave. We have more returning guests (that we know of, now that we can track this) than ever.
Mews is a perfect PMS in terms of data collection and guest relations.

Mews wipes the floor with both traditional PMS and Cloud PMS providers. The key difference is, they get design, and the result is brilliant... The technology is slick and streamlined, and the user experience has clearly been crafted by people who know what they're talking about. Mews is leading the way in hospitality technology solutions, and the product delivers an experience that both the guest and team love. To add to that, the Mews team are really great and the actually really, really care about customer experience. If you're not already using Mews, you should be.

I was responsible for the search of new PMS for our properties. Even though sales part was very smooth, I had big concerns about actual on-boarding and implementation. These guys were just amazing! From the day 1 of the onboarding "they held my hand", all questions were answered in a very prompt manner, training was efficient, installation of Channel Manager was easy or at least seemed like it. It's been 6 months since we are "live", they still keep an eye on me. Yes, it was quite a big change, there were challenges, but now staff and management can see that it all was worth it. I am really happy with Mews! Do not choose any other PMS unless you at least speak to these guys, you will know right away what I was talking about.

I installed Mews about a year ago and what a refreshing change it was from the previous PMS's I've seen out there. The software works seamlessly with both our staff using the PMS and customers using the Navigator Online Check-in portal.

What we liked about it most was the instant chat function between arriving customers and customers in house directly into the PMS. We can instantly tackle problems answer questions, which saves phone calls and the use of emails all the time between us and the guest. Plus guests can order products directly in their room in the PMS via a phone or tablet.

I would highly recommend the PMS platform to anyone looking to move from the old way to a new way of working, thinking and selling your hotel and delivering customer service.

8 eZee Absolute

The eZee Absolute is the best cloud based PMS I have seen, with a great user friendly interface, amazing features and easy to use; I most say it's a master piece.

Also the most intriguing that of this solution is its ability to interface with other third party solutions like key card, financial accounting, online booking engine and credit card payment platform making it the number one for us.

EZee Absolute gave us everything we were looking for in online hotel software but we got all of that and much more. The fact that the front desk and online booking engine working together is just brilliant. Best of all, it did not require much capital when compared with other systems in the market. Right from the start, eZee team has been supportive in every way to my staff

I must say that we do not regret our decision to go with eZee. The team is young and energetic. They say they provide round the clock support, but I never required to use that as all my questions were handled to my satisfaction by their email support team. You can always visit their 24x7 chat support if you are in hurry though. Great software and good support. Keep it up guys.. Cheers.

Our life is so much eZee. When it is easy to use, it is also very cost effective and the best thing which we like is for everything we have only 1 product and 1 company to contact.

We are very productive since we have started using eZee. Our revenue has shoot us and we are able to sale right room at right price.

9 RoomKeyPMS

RoomKey internet marketing services offers your hotel an all-in-one solution to easily manage your guests and increase hotel occupancy.

RoomkeyPMS support is very professional and training team exceptional!

10 Gearco

We tried several other PMS systems to run our extended stay. We continue to have trouble with providers understanding how our prepaid long-term hotels works. Gearco's true extended stay system solve the problem. They understood how our business works.

Gearco provided true extended stay system when no one else could. We found them after trying many other systems and it works great.

It's nice to have a system that supports both extended stay and self-storage -- make our jobs easier.

We have a very complex company and Gearco's system was flexible enough to handle our business.

The Contenders
11 InnRoad

InnRoad the leading hotel management software and system for property management, reservation and booking engine serving hotels of all sizes. Our product is the best cloud-based PMS and hotel software system on the market.

This system has gotten worse over a short period of time.

Easy to use for my small inn!

12 Protel

Protel Air is a web-based hotel management solution and a true Software as a Service (SaaS) application, which is hosted in a secure data center environment. SaaS solutions outsource the hardware, software and the data to the Internet "cloud" and open up completely new possibilities for the hotel industry's IT management. protel Air is the perfect solution for all hoteliers who value flexibility, reliability and security without having to take care of it themselves.

The Cloud solution protel Air is a highly integrated and cost-effective hotel management system for hotels, who don't want to take on the burden of maintaining their own technical infrastructure.

A web-based hotel management solution and a true SaaS application that is hosted in a secure data center environment. The perfect solution for hoteliers who value flexibility, reliability and security.

As a Cloud solution, protel Air is the perfect answer for hotels that don't want to take on the burden of maintaining their own technical infrastructure.

13 mycloud

Well to be very honest I cannot say whether Mycloud is best in the market or not but I have been using this PMS from the last year with absolutely no issues. There are no failed reservations to be taken care of. The PMS is very user friendly with an easy to understand interface specially when it comes to Group Booking and accounting part. More over the rate intelligence mycloud offer along with the channel manager connection is a game changer. This helped me a lot to understand the competition in the market in terms of rates, increasing my revenue by 37% as compared to last year.

I strongly recommend to use mycloud and their services not just because of the easiness of the system but also for the kind of support I get from them.

Resort Sequester

Mycloud has changed the way my hotel used to work. It has made my work easy, and we are finally able to engage with the guests on a more personal level.
The software is very user friendly and easy to use. plus they provide a 7 day free trial, without any credit card info.
The best part is their support team, whenever I am stuck somewhere or face any issues, they are hands on ready to help and take pains to resolve the problem, as if it is their own hotel.

LAST BUT NOT THE LEAST, my REVENUE and EARNINGS have literally shot up.
THANKS to mycloud!

Cheers, and good luck!

Mycloud is a one stop shop for hotels that are looking for 1. user friendly program 2. easy switch from existing platform 3. Fully integrated from PMS - CM from POS - HK to ENG.

With an online chat feature, you always have someone who will respond; supported by a management team who ensures client satisfaction. Four stars because I believe there is always room to improve and being consistent is paramount.

Try it to know it.

Comprehensive Cloud based Hospitality solution, manages complete hotel operations and guest services.

14 RezEasy Cloud PMS

RezEasy Cloud represents the future of hotel Property Management Systems with its integrated Web Reservations, Agent/Corporate Client Booking Module, Transaction Module, multi-property and multi-language capabilities. Hoteliers benefit from improved PMS accessibility, flexibility, reduced overhead and technical frustrations. Check out all of the features in RezEasy, you will be pleasantly surprised.

Used it for 12 months and it has worked perfectly. I really like the one-time license fee. After sales is first class.

15 elina PMS

We found that the team was very friendly and helpful. After being trained, we learnt how to use the platform to reduce the time spent on operational tasks. Tasks such as charging guests, or reporting invalid cards and contacting guests via email pre and post stay can all be automated. Being able to limit staff to just using the part of the system which they need helps a lot.

Being a management company, Elina PMS meant that our owners can come and see the performance of their portfolio, check their revenue and inform us if they need to take back an apartment.

The booking engine is great. We have been able to get more bookings from new and returning customers. Overall, we are very, very happy.

Elina is at the forefront of our daily operations and efficiently manages our hotels. Constantly evolving and introducing new features such as the I-POS integration - which we love!

The design with bold, bright orange colours is cool and very user friendly. I would not imagine our two hotels running without Elina and would recommend the software to anyone who is looking for an innovative, user friendly and efficient way to run their business.

The pro's are flexibility, pretty much paperless concept, integration with other softwares, continuing evolvement, great customer service.

Most complete system I have seen for serviced for serviced apartments. Affordable for what you get, though not the cheapest in the market.

Personal back-up and flexible system solution has convinced us: This must be among the best for hotel (and apartment, like us) management.

16 SabeeApp

We believe that runnig a hotel is not about administration all day long.
SabeeApp will do the work for you from the time of the reservation through the check in and out, and even after.

My sales is increasing since I use SabeeApp. Amazing customer service. Special thanks to Egle, and to all SabeeApp Crew.

Our sales is growing because of SabeeApp, and there customer service is amazing, especially Egle. Big thank you guys.

17 Cloudinn
18 LodgeGate PMS

Lodgegate - the next generation Web based Property Management System for hotels, apartments and bungalowparks, sizing from 5 to 5000 rooms.

Vet helpful staff. Great integrated channel manager!

Many options, good connections, works as it should!

19 Newhotel Cloud PMS

Newhotel Cloud PMS is the most complete Cloud PMS in the market right now. It is able to localize to any country's fiscal certifications, fiscal printers, tourism boards and immigration authorities. It is multi-language, multi-user and is localized for more than 50 countries with 3000 hotels.

20 Cloudbeds
21 PMS Cloud

Simple and fast. Easy to set up. Works perfectly with several sales channels. All you need in one place.

22 OpenHotel

We vetted 15 systems and OpenHotel had the most functionality at competitive pricing. They continue to increase their features and add them to the system. Great groups, packages, and event management features as well. The little we've needed the support has been nothing less than amazing. So glad we found them.

We've tried several US-based cloud solutions and found OpenHotel to be the most advanced. They have a lot of very useful features and reports. Their customer support is top notch, with responses/resolutions often within minutes of the ticket being submitted.

I'm glad we found them.

OpenHotel's Channel Management system is what made us go with them. We can manage all of our OTAs right from the PMS. Inventory/rates are seamless across the board and reservations come right into the system.

The built in channel management system gives you one point of management for many channels. No more overbooking. No more parity issues. No more adding reservations from OTAs and making a mistake.

23 Guestline Rezlynx
24 ibelsa

Ibelsa. Rooms is a cloud-based hotel management software aimed at all types and sizes of hotels and accommodation facilities. Ibelsa enables the user to easily navigate through the various processes involved in running a hotel, from customer care and the management of booking engines, to hotel website integration and all types of social media. With ibelsa, all relevant working processes are performed centrally.
No installation costs. No maintenance fees. No binding-contract. Ibelsa is flexible, user friendly and absolutely safe!

25 NewBook PMS

The best cloud based PMS which makes integration of third party services very simple.

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