Best Car Insurance Companies

Knowing you have selected a good car insurance company is peace of mind you will want to have before you get in an accident, have your car stolen, or encounter any number of situations that involve you having to make a claim. You don't want to find out too late that your car insurance provider isn't up to par.

This list contains the top ten best auto insurance companies based on affordability, value of services, and responsiveness. Because, after all, what good is having a rock bottom rate if you don't get enough in return or can't get the help you need when you need it.

Don't agree with the list? Vote for an existing item you think should be ranked higher or if you are a logged in, add a new item for others to vote on or create your own version of this list.

The Top Ten

Liberty Mutual
1
Liberty Mutual
They are the BEST out there! I have gone to different ones and had to come back to them because they are so honest, so friendly and so professional. They are not ripping you off with those 6 month policies and with a bunch of other fees. Do your research... Call around and you will be shocked at how many of those other companies are charging for their premiums (double what Liberty Mutual charges) and then once they get you the first year with somewhat low rates, they hike them back up the second year! Do your research and you will realize that Liberty Mutual is the best all around!
This is an amazing company. I remember when I was small when my mother would show me her work (At Liberty Mutual). Everybody gave me mints and gave me a caring grin. When I passed there well lit offices. I loved the people there and I still do.
I am a 40 year customer. They are personal, competitively priced, and are quick and professional wiht price. Sometimes they try to raise prices at renewal time if you don't stay on top of your policy.
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Esurance
2Esurance
Thanks Esurance for the savings, Progressive wanted
$900.00 6 months and 21st wanted $1100.00 and ESURANCE
$525.00 what more can I say!
Simple, easy to use online interface with little or no lag time. You can change your policy and pay bills in literally seconds. 5/5 stars for convenience alone. Competitive rates too.
I was tired of my insurance payments going up and up and up, so thought it was time to start shopping for new insurance. I had tried over the Internet before but hadn't a clue what I was doing, so I just gave up. I had my previous insurance elsewhere and came to find out I was paying way, way too much. I am saving $750. 00 a year by switching to Esurance! I could not believe it! I immediately started the process of switching, and I am now a new Esurance customer and a very happy one! Today, I received my policy and cards via email just as promised and am glad I switched!
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State Farm
3State Farm
I love State Farm, they handle all my ins. My car, car loan, my Apt., and my health ins. My old car loan charged me a lot for gap insurance, my SF car loan gives me gap insurance for free, I saved money when I refinance my car with SF. My old insurance was more money, and my coverages were less. My agent explained what I had, and I picked better coverages and pay less. I also like their website. Nice being able to talk to real people 24/7, even in late at night, m and I am traveling, and in other time zones. Great service.
A company can't stay number one in business unless the people in the company do what they promise. I have always been delivered more than promised by my State Farm Agent. No one asks how much they were paying when one has a claim. Price becomes pretty subjective. How fast and fair claim is handled matters the most when one has a loss.
Never in my life have I ever had a problem with state farm. My family and I have been there with them for 50 years. Are the premiums high? I have been self employed for quite a few years. If you want me, you will pay a premium for that due to the service you get. State Farm rates are in with the rest, but my agent Kelly Langen is the best and I would never change for lousey service to save a buck!
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4Allstate
I switched from State Farm to Allstate... SF really don't give a damn about their clients. When I retired I moved to another state and my rates doubled because SF charged me for 3 incidents because a SF policyholer rearended me and they said I could have used my policy, even though their ph was at fault 100,,,, their customer rating system is difficult to understand and they cannot explain it I've found a company that cares about ther clients.
Had GEICO in the military, switched to Allstate, for car & house. A "Common Sense" company. They stood behind us for over 2 years of a law suit, because of our good record! Some kids plowed into us with his junk heap, No insurance, No State license, & they were suing for so much, as our agent said: to set themselves up for a "life of Riley"! Great folks who work for them too & Now we get rebates, 2 x a year, for our good driving record!
One never really knows how good his or her insurance provider is until disaster strikes. I was broadsided by an SUV that ran a red light. The other driver did not have insurance, and both my wife and I went to the hospital. Allstate’s response was compassionate and swift. A few days later all bills were paid. My rates did go up, but the rate hike was well worth the peace of mind I felt. I am sticking with Allstate.
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5GEICO
I love GEICO, they have EXCELLENT customer service! They are always great, they're always so personal, they are always there to help all day and night and weekends and you don't have to worry about someone being on vacation or sick because there's always more and great agents there to help. Plus they work with other outside companies and you can get discounts other places just for being with them. I just wanted to say I think GEICO is worth calling and getting a quote if you don't already have a policy.
Switched from Allstate after 24 1/2 year and Saved $600.00 every 6 months. Was paying $1298 and now $698. 10 and now I'm switching home insurance also. Thank You GEICO for SAVING me $1200 a year on my AUTO.
I just switched to Geico because of these comments. I thought the whole, "save you more money, " marketing was just a gimmick, but I really did save money. My bill has gone down! I'm paying less for 2 vehicles than I was for 1 vehicle with another provider, same features! I spoke with 3 different people, and all of them were great, and personable. I didn't feel like just another number. Awesome rates, awesome service. Highly recommended.
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6Progressive
I used to have Farmers insurance until I got in an accident. Even though I had a local insurance agent, because I had to file my claim after hours, I had to contact a generic claims call center. Then, since I initiated the claim using the 1-800 number, I had to complete the rest of the process that way. At that point I was asking myself why I was paying a premium to have a local agent when he was doing nothing to help me. After the whole experience, I decided to shop around and ended up choosing Progressive. They had much better prices and since it no longer mattered to me to have a local agent, I signed up. I've had nothing but a positive experience with Progressive so far.
I shopped around for the best price for the coverage I wanted and Progressive undercut the others by around $1200. Every 6 months my monthly premium goes down. After the first six months we added another car, and the premium only went up by $6 because the policy dropped by such a significant amount. They've been good at getting my documents to me quickly, and having 24 hour customer service - which I'm coming to appreciate more and more with the odd hours I'm awake and work.
After I switched to Progressive I got into a car accident. I did not know exactly what I needed to do, but the people at progressive helped me the entire way. All I had to do was choose where I wanted to have my car repaired and they did the rest. Since I used one if the shops they referred I had my car back in less than a week. Quick and painless, all I had to do was make a call.
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7Nationwide
I was 19 years old when I got my first car and my driving license.

Before buying my car, I talked to many agents from different car insurance company and progressive was the cheapest one, $1500 dollars for the first year, driving a 2002 Camry with 101k miles on it. Let's say it was a fair price for not having experience before.

When I had to renew my contract, Progressive wanted me to give them $100 more per year, without having any accident or tickets.

I did my car insurance shopping again and Nationwide was giving me the same coverage for my car, better medical payment for a cheaper price.

Now I am paying only $1,100 dollars per year. Nationwide saved $400-$500 a year. The only issue I had with Nationwide is that no-one in my house can drive my car, if they do so, Nationwide won't pay if they have an accident.

If I drive their car and have an accident, Nationwide won't cover me cause their car wasn't include in my policy.
I just switched from State Farm to Nationwide and State Farm was reasonable, though I wasn't necessarily happy with the coverage. It was only $79 a month for full coverage, but they didn't have accident forgiveness, if I got into an accident, I would have to pay 20% of the rental fee for a car, and the lowest deductible for collision they will go is $250. I switched to Nationwide a week ago and the quote was for $70 a month, (every little bit counts) but the big difference is the coverage. I got accident forgiveness included, also they pay 100% of car rental fee, and I only have $100 deductible for collision. However they do have $0 deductible but 100 I can do. This is for a 2011 Ford Focus which Focuses are generally cheap to insure.
I LOVE nationwide! I previously had State farm under my parents, and switched onto my own when quoted. I received a call the next week telling me it would be 90 more a month! I called EVERYWHERE and the cheapest I could find was 4000/6 months, until I called nationwide. (I am only 18 with a new car and high coverage. ) My new agent is VERY nice and informative and I am only paying 1200/6months. One week after switching, someone totaled my car, and Nationwide was right there, helping me through everything. I would NEVER switch! Go Nationwide!
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8USAA
USAA is just the best for taking care of their customers and making a stressful situation virtually stress free.

I have had USAA since 1975. I qualified based on my father's status as a US Army Officer. In 1978, I became qualified on my own when I received a direct commission as an officer.

USAA used to be for Officers and their families only. Not long ago they opened up membership to non-commissioned officers, then to all active military. Recently they even opened up membership to include honorably discharged veterans as well.
They are ALWAYS there! When I lost control of my new pick up (11 months old) on slick streets, and totaled it in 2007, I was all alone. No one for miles in any direction. I called USAA to let them know what had happened. I was scared and alone, and the representative stayed on the phone with me until someone got to me. I was physically unhurt, but scared. She eased my fear and talked me through everything I needed to do. Gave me sound advice as to where to take the truck. Everything was handled smoothly and quickly. Settlement was swift. I was in a rental car in a matter of a few hours and in new car in a matter of days. We have been with USAA since 1976. We have had three burglary claims with them over the years and every one handled well and payment was swift. They are an honorable company who put their customers FIRST. They are fast, efficient and thorough. I highly recommend USAA to anyone who wants to be treated well!
USAA.. Can't beat their service and efficiency. Saved half on what I was paying with State Farm. Switched from State Farm after 35 years based on the way they handle my one and only claim. They sent me a letter not to accept, my State Farm Agent never called or would talk to me (always to busy). His office in Blairsville, GA lost the paperwork 3 different times. Finally after a year, I called the main office. I did get my money but would NEVER recommend or do business with State Farm again.
USAA, HIGHLY RECOMMEND
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9AAA
I just finished up a auto claim with AAA. I had used AAA for my first car years ago, but switched to geico and then state farm since I had to be insured on a college student budget.

Post grad I moved back to AAA when I was making higher income. The past weekend was the first time I've had to actually invoke my car insurance coverage due to a hit on run on my car while parked.

The response time, courteousness and professionalism shown by the AAA agent was amazing.

I intend to stay with AAA for many, many years to come. Thumbs up.
The most feared by other insurance companies. With AAA, nobody messes with you.
Quality of Service: 5 (out of 5).
Response Time: 5
Knowledgeable: 5
Rate: 4 (comparable with State Farm, whom I just cancelled policy with).
I've just switched back to AAA after 2-yr with STate Farm ("non-owner policy"), where both the local office & 800 number reps speak in a general homogenous, non-caring tone of voice. Thankfully, during the 2-yr, I had no need to file claims or other complicated issues with State Farm. So, really, my rating is based on "Service Quality". They ought to record & listen carefully to how their own rep/agents speak.
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1021st Century Insurance
When I talked to the employees at 21st Century Insurance, they don't talk at me, they talk to me just like they would any other person. They look past the bottom line dollar signs and see me as an individual; a lot of insurance companies today can't seem to deliver that. I think it's obnoxious when a company becomes so big that they don't treat the customers as people anymore or when companies become so large that the employees become impersonal and arrogant. So far, I've not encountered this with 21st Century Insurance and that, my friends, leaves me a satisfied customer!
The specialist that spoke with me helped me understand what no other insurance company ever did. Wow! I thought the lowest was ok, but now I know. I'm glad I called. They took the time to explain and make suggestions. I was only saving $10, but it was worth the switch from another company on the top 10 list.
After years of service with Safeco and having them raise my rates yearly despite having no tickets or accidents I replied to an ad and saved almost $1000 per year switching to 21st century (known as AIG at the time) within 6 months of switching my new van was damaged in a hail storm costing the insurance company
$8000 in repairs but my rates did not go up and 21st treated me with the best of care. I have now been with them for 13 years and get not only a great rate but exceptional service!
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The Contenders

11Travelers
I've had travelers for over thirty years. My insurance agent a few years ago left a message on my answering machine that I should give her a call and I might be able to save money on my insurance. And my insurance went down by over 1/3 of the cost. This year I had my all my policies starting the same date - my auto insurance is now for a year instead of two six month terms and I saved money on the year policy!

I have never had a problem with any claim.
The Best period, you get an actual local agent and not somebody at a call center in another state like GEICO and Esurance. Plus because they use independant agents you know you're getting the best company for you. My previous State Farm agent always told me State Farm was the best... of course he did it's all he could offer me. After I paid high premiums for 11 years with State Farm I'll be a Travelers customer for life.
Dont know how this company gets a rating of 13. My coverages all DOUBLED with travelers and I am saving 35.00 a month compared to having have the coverage with Geico. Plus, I had been with Geico four years.. never saw a decrease and I was perfect.. no accidents.. no tickets...
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12Farmers Insurance
My agent really took the time to explain or I should say educate me on my policy how to read what each part meant and scenerios of how I was covered if something happened. I ended up paying a little more in premium but the protection I have for myself and my family makes me feel like I'm a celeb. My agent values protecting my family, I also like the fact he calls my house just to see how we are doing. If you live in the Kansas City area, Farmers agent Troy Bower would be a real blessing to your home.
I work in the collision repair business. I get the best service from Farmers. There claims reps and adjuster are fantastic. I even went as far as changing my insurance from another carrier to Farmers! They are far superior in my opinion!
They are awesome! The agent that came out explained everything to us and made everything seem so clear. Plus, I can call them anything and get exactly what I need. We were paying way to much. Not anymore!
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13Safeco
I have been with Safeco for over 20 years. I have totaled three cars with over $40k in claims there. I have been impressed with their fast claims service and the fact that they never raised my rates after a claim. I have shopped rates in the past an Safeco could not be beat. Safeco has always been there when I needed them.
My daughter has piled up her car on numerous occasions and Safeco always paid the bill! She has never had an increase in premium for over 10 years. I think Safeco is one of the hidden gems of car insurance companies!
I was with safeco for years and had zero problems. I was impressed with their roadside assistance who came to help me get my keys out of my car when we locked them in at a driver in movie theater ha!
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14Acceptance
Very friendly, personal, and informative staff. I enjoyed the choices that were given to me and how my coverages suited my needs and budget. I am a non-standard customer and my rate compared to the other non-standard insurance companies was lower & I received better customer service.
Extraordinary customer service through and through! This is one of the few places that I've shopped where I really felt like the agents listened to me and understood my needs. My only regret is not checking them out sooner.
Visit Acceptance Website

15Ameriprise
Great rates on higher coverage (100/300) per incident. Very nice customer service.
Most competitive rates
GREAT CUSTOMER SERVICE AND ALSO GREAT RATE EXCELLENT SERVICE OUTSTANDING SERIVE MET.
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16Shelter Insurance
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17The Hartford
Saved me $370.00 on a three car policy and have nad no problems with the two claims I had within the last three years. Easy to work with on the phone or on line, you can choose your own repair shop and they will back you if the repairs are not correct. Had State Farm before and they did not have a firm handle on my account. I was recieving notification of changes constantly, $11.00 here and $14.00 there. When I would call to inquire, If I could get through they were never sure or justify why the small changes. They took all my pocket change, will not go back, I found a new home after years at SF.
I was with AAA for the longest time in my life, promised to lower my premium, but when it was time to put out they said that's our best price for 2 cars and my home around 2k. I called AARP ( Hartford insurance) and they gave me a price of $1,200 LOTS of savings for the same coverage. Then I had one car left and wanted a price from AAA $3,200 just for 1 car and Hartford $740. Are these insurance for real! Apparently only Hartford is not greedy FOR THE SAME COVERAGE. When I had an accident about 5 months ago (not my fault) State Farm had a max coverage of 25K in Vegas ( you guys watch out for this) was told to get the initial sum from Hartford -NO PROBLEM very nice and followed up all my problems. My advice all you 50 year olds try and contact Hartford and ask, you have nothing to lose.
AARP (The Hartford group) save me over $600.00 a year on my home and Auto insurance. I was with Liberty Mutual for around 15 years and never had any claims. But they would not lower my premiums. The old proverbial straw was, this year they raised the rates on us again. So see ya later for sure. They do not appreciate their loyal good customers. Don't buy from them unless you like to give money away.

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18RACQ
Visit RACQ Website

19Elephant Insurance
We used to have Geico. We have a clean driving record no accidents and our insurance goes up. So we changed to Elephant and love it! And it is a whole lot less with the same coverages.
Visit Elephant Insurance Website

20Amica
We have our home and two autos with Amica. Good rates and great customer service. Never had a single problem, switched from AmFam
Lowest rates and absolutely fabulous customer service! I switched from Geico, and saved over $600 per year for 2 cars, plus another discount for my home insurance which I switched from Travelers and saved another $500
Outstanding, best rates in the US. Number 1 in the annual CONSUMER REPORT ratings.
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21American Family
Best Insurance Company I've ever had. They may not be the cheapest but if you rate your insurance companies on price I hope you never have a claim. You will be shaken to the core to see what the cheap guys do when you have a claim. With American Family we called Russ our agent and his staff helps us through the whole process. When we talked to the claim adjuster he was very informative and worked with us. Our car was totaled. It was an older car but it was my daughter's grandmother's car and had less the 10000 miles on the 7 year old car. The adjuster came back with an amount I felt was low. He showed me how he came up with the value. I told him the car was truly worth more then the average excellent condition 1993. He talked to our mechanic and the the body shop guys to get their input to the condition of the car. He increased the offer by 33%. He had to get approval from the company to do this. He and my agent went to bat for us and we were paid what I considered a fair price for the car just two days later. That's why I will always be an American Family Insurance customer.
I love this company. The most important thing to me is knowing that if I do have a claim the insurance company is going to step up to the plate and I have never been disappointed by American family. What great customer service. My agent even calls me to wish me happy birthday and I love knowing my agent. Top notch company the way
The best claims experience that any company has provided me. Brad Bodden In Madison Wisconsin has taken care of all my needs and has made sure that my assets are protected for years to come. The best all around service in the industry hands down!
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22Pekin
Visit Pekin Website

23Farm Bureau Insurance
Farm Bureau has great rates and personal attention to customers!
Has never let us down Very easy to work with and rates rarely go up
Visit Farm Bureau Insurance Website

24California Casualty
California Casualty is a great company! Association based, they work with teachers, fire fighters, policemen and nurses. They have to adhere to a higher standard when responding to claims so they don't lose their endorsements. They are endorsed by over 1k associations nationwide. They also have the NEA endorsement. 97% claims satisfaction.
They have the lowest complaint ratio in California. They mainly market to teachers, police officers, fire fighters, and nurses. They're also endorsed by the NEA and California Teacher's Association. They're a great family owned company!

W. Calcas. Com
We have worked with Calcas for over 20 years and have been completely satisfied with our rates and coverage.
Visit California Casualty Website

25Erie Insurance
Working with insurance adjusters on a daily basis, I couldn't image carrying insurance through any other company. I find Erie to be the most likely to settle claims, which makes me feel extremely well-covered when I'm on the road. I know that if something happens, and the other person doesn't have insurance, my company will take care of me without pushing back or thinking of dropping me. I love ERIE!.
I have had ERIE for auto and home owners for 35+ years. Having done comparisons from time to time, I have not been able to get better rates and coverage for my dollar spent. Their claims service, to me, is outstanding. They are truly "Above All in Service" The only draw back is that they are somewhat regional.
Great rate and customer service. I have been with Erie for 9 years and have been very pleased. I have referred my friends and family
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26Pemco
Awesome insurance and great coverage. You will know their goodness if you ever need your car repaired. Even in a not my fault accident, PEMCO provided all the assistant needed in dealing with other person's insurance.
Cheap insurance. Paid above market value for my car when I totalled it. Good costumer service. Generally a great company, Though I am forced to get new insurance after getting a dui. Overall great care.
Visit Pemco Website

27MetLife
Got home and auto several years ago. Lost house and vehicles due to a fire. They were awesome to deal with once the cause of the fire had been determined. Two million dollar claim was handled very professionally and with compassion. I went with Metlife because of the price. They were the cheapest when I had teen age drivers in the family. I will stay with them because of the way they treated me after the fire. You never know how good your insurance company is until you have a major claim.
Very competitive rates. And very easy claim process.
Visit MetLife Website

28Mercury
ALTHO they did not give me discounts, at least they did not charge an arm and a LEG after my one accident. Mercury has been faithful and very helpful when I am a couple days late on payment. DARN ALLSTATE! They paid the other party over and over and over, even though the damage to my fender was worse, they only had a slight tap on rear end, but got FULL VALUE for their 'destroyed' car, and all 5 occupants got PT and chiropractic visits 3x each. I WAS ANGRY! They were not injured, and the car was repairable. But Mercury came through and gave me a good deal for the upcoming years!
Mercury gave me a lower auto insurance quote than any of the others that I have checked that are ranked higher on this list.
Visit Mercury Website

29GMAC Insurance
I've had GMAC Insurance for over ten years. Never had any problems. They are a great company. I would never switch to another company.
Have had very good experience's with them in the 20 years I've been with them. No hassles so far.
Great rates love them!
Visit GMAC Insurance Website

30Auto-Owners Insurance
Actually pay claims. Even when on an older vehicle with little damage.
Best co last 5 years by JD Powell
The rates are much better on a Homeowners policy than I have ever had with State Farm or Grange. Great agents also.
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31Wawanesa
THE CHEAPEST RATES!
Been with them for over 10 years. The customer service is great, response time is excellent, and the cost of coverage is outstanding.
I've been with Wawanesa for years and you can't beat their prices or customer service in handling claims.
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32Seminole Casualty Insurance

great low prices for teens and young adults

Visit Seminole Casualty Insurance Website

33Sentry Insurance
Small company but really happy with their multi-line discount! They saved me with home and auto over $800! No one could beat the overall savings when I combined my coverages. Very responsive when I had a claim for a rear end, they helped me every step of the process even though it wasn't their fault.
Visit Sentry Insurance Website

34Safe Auto
Man my insurance (Safe Auto) needs to get ranked up!

wefixbadcredit1

Yes, I completely agree
Nice service at a great price.
Visit Safe Auto Website

35The General
Way better than state farm who can go felch themselves. Also meet richie.
Very very good company
Visit The General Website

36Cotton States
showed me how he came up with the value. I told him the car was truly worth more then the average excellent condition 1993. He talked to our mechanic and the the body shop guys to get their input to the condition of the car. He increased the offer by 33%.
They are the best. They go above the call of duty. They do not stop until everything is just right.
There are great, with fast and honest service.
Visit Cotton States Website

37Aviva
Visit Aviva Website

38EMC
Visit EMC Website

39Lincoln Insurance

40Infinity Insurance
Sucks to be the guy you hit but it's cheap.
Visit Infinity Insurance Website

41Encompass
I have been with State Farm for 35 yrs. And it's time for a change. I rec'd my new premium and it increased $341... Encompass was less than half.
Since they are a subsidiary of Allstate and their reviews are good, I will be going with them. State Farm has been good for me, but now in 2013, I can't afford to be paying out all these increases for exactly the same coverage... Bye, bye SF xoxoxo
Visit Encompass Website

42Adriana's Insurance
Visit Adriana's Insurance Website

43Christo insurance
Visit Christo insurance Website

44Access General Insurance
Worst insurance company. Never get insurance with them.
First time getting this insurance so far it's been good!
Visit Access General Insurance Website

45AXA
Visit AXA Website

46Dairyland Auto
Expensive.. If I could put them at 100 I would they're not that great. The customer service is good I just hate the price
Visit Dairyland Auto Website

47Hanover
Hanover auto insurance policy for an entire year covering two cars and and two drivers was less than 50% of what Progressive wanted for a year for both of us.
Visit Hanover Website

48Acuity
They have great agents!
Visit Acuity Website

49Lancer
Visit Lancer Website

50Alfa Alliance
Visit Alfa Alliance Website

51GuideOne Insurance
Visit GuideOne Insurance Website

52Cumberland Insurance
Visit Cumberland Insurance Website

53Fred Loya
Visit Fred Loya Website

54Pronto Insurance

55COUNTRY Financial
Visit COUNTRY Financial Website

56Formost

57Ace
Visit Ace Website

58AARP

59Westfield
Visit Westfield Website

60Royal Sundaram Car Insurance
Yes! This is really a good company as compared to other. I have had some good experiences with them. Voted UP
Visit Royal Sundaram Car Insurance Website

61Turner-Vermost Insurance
Visit Turner-Vermost Insurance Website

62Direct Auto
Been very happy with them!
Can't believe Direct wasn't on this list. The one on White Bridge Pk in Nashville is the BEST. Great customer service!
Visit Direct Auto Website

63Generali
Visit Generali Website

64Grange Insurance
Is this ins. Any good
Visit Grange Insurance Website

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This list was created 5 years, 295 days ago and has been voted on over 6,000 times. This top ten list has been remixed 8 times and has been blogged about 6 times.

Updated Monday, September 01, 2014


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