Top 10 Features Your Mobile Ordering App Should Have

Brands are increasingly using mobile ordering apps to entice their customers. For the Small or Medium sized business, getting a mobile ordering app within an affordable budget can be tricky.

Here we list out the top 10 features your Mobile Ordering App should have.

The Top Ten

  1. Your Brand

    It's your business, so your mobile ordering app should include your brand. Don't accept a solution that promotes someone else's brand, with your business embedded within the brand along with other businesses.

  2. User Experience

    The mobile app should offer a great user experience. however be careful. Your looking for an app which conveys information clearly and allows your customers to buy with few button presses. Many apps are either to "media rich" full of photos, images and animations that look good on first view, but confuse a customer using the app every day, other apps are just plain terrible.

  3. Built in Points System

    When using a mobile ordering app, it's a great opportunity to offer your customers loyalty points. Points based systems are the best and you should check your provider includes one.

  4. Fast Checkout

    It should be easy for customers to pay, check for the normal like credit card payment, but also check for Apple and Google pay.

  5. Free Menu Edits

    Don't be fooled with offers of 0% Commission or low monthly fees, without checking that you can edit your menu for free.

  6. Support

    Ask your provider what type of support they offer you

  7. Order Notification

    Check your system has a no-fuss easy order notification system. Ideally you want one that will email you orders, send them to a dashboard and print them out - that way you never miss an order.

  8. Free Trial

    Don't hand over your hard earned cash until you've tried the product. Good vendors will offer a free trial.

  9. Speed

    Not all mobile apps are born equal. Often missed but a well built app will feel fast and smooth. Check your app is fast and smooth, you don't want your customers getting frustrated with slow loading screens.

  10. Customization

    Check that you can fully customise your app. Can you add your logo, brand and menu, edit the fonts and colours add your own pictures?