Top 10 Best Insurance Companies in Australia

These days, it's important to have insurance. We all hope our luck holds out and we don't have any major health scares, accidents, or theft or damage of our property, but bad things can and do happen. A quality insurance provider helps to weather the storm and get you back on your feet as soon as possible.
The Top Ten
1 GIO

I have been with GIO for years now, they always deliver excellence when it comes to car/home and contents cover for our family. Had an at fault claim a few years back and the service that was given was fantastic. Easy to deal with, friendly customer support and claims are no hassle what so ever

Now this is a very popular company and it does have great rates so it makes the top ten list

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2 Allianz

I really enjoyed the excellent service provided by Allianz. They exceeded my expectation when I applied for my car insurance. Their care for the customer, easy getting the transaction done and their price made me change from GIO. I don't really agree with the author, whose house was robbed and he mentioned he was asked to FIX "fix" the house himself and then he went to GIO - doesn't make sense. I really spend some times making a decisions I encourage you do so.

Well these guys are fair on price and fantastic on service, staff members are trained really well and have the best claims department in the insurance industry. No wonder they have been voted best general insurer in Australia 3 TIMES! Including 2011! Remember its not all about premium price when it comes to insurance!

Hard to say I love an insurance company, but feel these guys are doing the right thing. I get what I'm covered and what I'm not covered for, they answer the phone when I need it, I'm happy with that.

Great company excellent customer service easy car rental following an accident and car fixed promptly with no hassles. They pride themselves and stand behind their cover and so they should have been with other cheap repairers mentioned and it was no where near as efficient as this service nor was it as pleasant to speak to someone there. Wouldn't change! Worth every cent.

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3 CGU

Been with them for years, claimed twice, easy no fuss, Had Allianz on my home insurance, trouble, trouble, trouble! Never got back to me with their claim decision. I called again and again, even lodged a compliant, then they got back to me pretty quick, and that was six weeks later, told me my claim was declined! I had a leaking roof in the middle of winter. Could have told me earlier so that I would get it fix five weeks earlier! Allianz is bad, don't get anywhere near!

Fantastic company, and they do have my back! - I've been with them for a long time, and they do protect their customers even when it comes to claims! - Great customer service!

Greatest insurance company, very reliable and friendly. It is an honour to have them as my insurer!

This is the best insurance company! Very quick with their claims!

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4 AAMI

Recently had an accident. I was at fault. Reading all these comments and reviews, I believed that they are going to repair my car (serious accident with airbags popped up). I read that they use cheap second hand parts, etc... But not only it was not true, they write off my car, and they were super quick. From the date of accident till I saw the money in my account, it took exactly 10 days.

I'm really happy with the way they handled the situation.

My Hyundai i45 was insured with them for the last 3 years, the premium was $900 and a lot cheaper than other competitive. And yet service was unexceptional.

Very happy.

I had AAMI vehicle and home insurance for many years. Vehicle the longest. I never had to make a house insurance claim so cannot comment on that side. Over 15 years or more I made a number of small vehicle damage claims, one self-inflicted after I reversed into my trailer the day after the car had been repaired for damage by a falling tree branch. I had no problems with AAMI who even allowed me to have previous damage repaired I had not claimed for whilst insured by them. (I asked for it to be repaired along with the claim and paid the additional excess). I had the $10 per day car rental deal and that included a limo 'ferry' with pick up and drop off. There were some concerns with the quality of certain repairers as you can't pick your own but nothing worth fighting over. Generally OK. Now for the bad bit. I went to insure the same vehicle recently and was asked if there was prior damage. I was truthful and said there were small bumps/scratches. Any insurance assessor could see they ...more

Very helpful and Super customer service. Very good for car insurance. Very competitive rates.

Insurance premiums are always competitive and I've never had any issues with claims.

5 NRMA

Customer for 45 years, yes! had a few hick-ups, some cause I did not read the policy, other, all companies increase policies, received half value of camera, damaged away from home that was not covered under my policy. In the past 4 houses, 6 cars,2 boats. Its NRMA for me, for now.

Their service and quality is unmatched. Not the cheapest, but you know you're covered. I have claimed 3 times in the past 10 years, and each time have had a great experience.

I agree, they may not be the cheapest but they have been the best. Excellent customer service. They make is very easy to claim and they care about their clients.

6 Truckers Insurance HQ

Had a great experience with these guys, Adams an awesome broker, very down to earth and really knows his stuff. He not only saved be an extra $80 from what I was going to pay, but he also got me inclusions I didn't even consider. Very happy customer...which is rare cause insurance sucks!

Truckers Insurance HQ is a leading general insurance broker agency in Australia & expert in Insurance to the Transport Industry. They provide you risk effective and cost effective insurance service, according your needs.

I had a good experience with Truckers Insurance HQ. Went with Truckers Insurance HQ because it was the cheapest but best. Request a free quote.

We offer the lowest rates with the best insurance plans.

7 Budget Direct
8 Coles Insurance
9 Youi

My wife smashed our navara total right off. They were excellent. Gave us a very fair price, quick payment no issues. Even the tow truck driver said "oh you have youi, you will be fine" I kind of figured he would know and he was right.

Very easy to deal with and quick professional service.

10 Suncorp

Have had to make 2 car insurance claims in the last 3 months through no fault of my own. Claimed over the phone, fixed my car both times straight away with no hassles whatsoever and provided 2 weeks car hire in each case. Very happy with their service.

Love Suncorp! Easiest claim ever. 24 hours and money was in my account.

Very helpful and seamless process, love Suncorp... It's just easy.

The Contenders
11 RACQ Insurance

I have made 1 not @ fault claim with RACQ. They were quick to respond and get into the repairer. The only problem was the repairman took nearly 7 weeks to repair our car, and our car hire was only covered for 14 days. The rest come out of our pocket for the rental.
Besides that...So far so good!

12 NIB
13 AMP

I know that they are not heard of by many of you but its got some pretty good rates

14 Medibank
15 RAA

I liked how they dissed AAMI! They said "there's no Ship Creek in South Australia", meaning "don't use AAMI because it's not South Australian! " Makes me laugh every time!

16 Bingle
17 Q Report Jewellery Insurance
18 Chubb
19 RACV
20 Achmea
21 AllTradesCover
22 RAC

Very transparent company, if you read your annual renewal then you know exactly what you're in for rather than all the hidden clauses with other for profit companies.

23 TradeCover

There are many companies that are emerging in AU in insurance field and one of the unique is TradeCover that provide some valuable services to the Aussies in terms to make Aussies financial strong.

24 Apia Insurance
25 Vero Insurance
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