Worst Cell Phone Services
-
MetroPCS
MetroPCS, a subsidiary of T-Mobile US, offers prepaid wireless services throughout the United States. The company was founded in 1994 as General Wireless Inc. and later rebranded to MetroPCS before merging with T-Mobile in 2013.... read more
MetroPCS gets my nod for the worst it/communication company I have ever dealt with. They suck you in by pretty much giving you a cell phone for free, but that is where the benefits end. Customer service and technical help is virtually non existent and their web site is terrible. If you are lucky enough to actually speak with a representative, after waiting twenty minutes, don't expect any expert on the other end. Last month I started getting "Text message failed" error messages on about half of the messages I tried to send because MetroPCS can't handle what they promised. I could receive messages, but couldn't send any! what? The only thing that I can add is MetroPCS is soon to be part of the past, because at this time next week, I intend to have a new phone and new carrier.
-
Straight Talk
I used this service for about 3 years and the experience was absolutely terrible. their "Unlimited data $45 dollar plan" is too good to actually be any truth to it whatsoever. Speeds are so slow if you're a big video/website streamer. It's basically impossible to talk to a live rep over the phone if you need any help with the phone or their service, and if you're lucky enough to get on the line with someone, they don't give you the help or assistance you really need and even keep you on the phone longer. Not worth the time to get this phone plan. It's way too expensive for what they claim to have with their services.
Worst customer service I've ever come across. Their website isn't what it used to be either. Seems I've had nothing but issues trying to get a phone activated I bought straight from THEIR website today. I've made 3 phone calls, and chatted with someone on their website that kept telling me to key in stuff, that wasn't working, but if didn't say something back in our chat box within 1 minute, he'd disconnect me. Just rude people, and it used to not be that way.
-
Boost Mobile
I have used this provider for close to 10 years now. At the beginning it was a nice option. No contract, cheap monthly plan, and decent phone options. Well, here we are almost 10 years later and I wish I would have changed providers years ago. I have been over charged for phones when changing, customer service is terribly difficult to get in touch with, and the final straw is for the past 4 months my phone service would stop working every other week because of "error 16." I was informed this should be a one time fix issue but it has continued to persist despite them troubleshooting and "resolving" the issue. I can't make calls or receive calls when this happens. This has happened about 8 times, the most recent causing me to miss an important client call losing me business. I can not express how stressful and unreliable Boost Mobile has become. If you are considering Boost Mobile, go a different route. There are better providers out there that offer basically the same plan for the same price, with better support.
-
Virgin Mobile
Virgin Mobile is a wireless communications brand used by eight independent operators around the world. It was first introduced in the United Kingdom in 1999. The brand provides mobile services including voice, messaging, and data, typically offering plans without long-term contracts. While the services... read more
Not only is their service bad, their website is a complete cluster making it very hard to track you usage of hotspot minutes. And you can use A LOT of minutes screwing around with horrible network performance.
-
Cricket
Cricket Wireless is an American wireless service provider founded in 1999. It operates as a subsidiary of AT&T and uses its parent company's network.
The company offers prepaid, no-contract plans aimed at customers who prefer transparent pricing. Cricket has become popular for its affordability... read more
I have had Cricket for 7 years with no problems. The customer service is good and they follow up on and tech support. Cricket has good prices and a large selection of phones. They are under the same umbrella as AT&T.
This is a LIE! I get 8MB speed (have been for years) and have NEVER had a problem with their service or coverage area; they make Sprint and the other companies look sick
Worst service, worst costumer service, no VoLTE (call quality is horrible) and a blazing "high" speed limit of 3Mbps makes Cricket "something to laugh about"
-
Sprint
Sprint was an American telecommunications company that provided wireless services and internet connectivity. It was originally founded in 1899 as the Brown Telephone Company and later became Sprint Corporation through a series of mergers. Before merging with T-Mobile USA in 2020, Sprint was one of the... read more
Its funny, the lack of service any where near my home area is not the issue, even though there map indicates 4g. The issues are...The additional services being added to my account with out my consent, the fact they ordered the wrong phone and instead of canceling the order and getting the right one, they added a 2nd line and 2nd phone to the account, and wanted me to pay for a month of service on the first phone, the one I never touched. (I found the error 4-5 days before the phone even got to the store and reported it right away). The fact that there was a charge they could not identify on my credit card and they told me to dispute it with the card company, which I did, and the card company pulled the money back, and they suspended my service with no notice and forced me to pay the charge again. I feel for the guy with three hours on the phone, between phone and chats, I am sure I am over 20 hours with all these issues. Add to that the trip to the store today for a printed account audit, that I was told had to be done at the store by the phone agent yesterday, for the store guy just to tell me. we can't do that.
-
US Cellular
Great customer service, speed, coverage, and most importantly, price.
-
AT&T
AT&T is an American telecommunications company that provides a wide range of services including mobile telephony, broadband internet, and television. Founded in 1885, AT&T has become one of the largest telecommunications companies in the world. The company is known for delivering reliable, high-quality... read more
Overpricing; same goes with Verizon. A $20/month shared value plan will get you 300MB of internet data, which isn't even enough to post a photo of your dick on the internet. Okay, how about 30$ for 2GB? Cool, you should have fun getting about 10 YT videos out of that.
$100 for 15GB
$140 for 20GB
$175 for 25GB
$225 for 30GB
$300 for 40GB
$375 for 50GB
All this including the monthly access charges and optional charges for tablet, gaming, connected devices, connected wearables, hotspots, laptops, and so on. If you're concerned about the bill, a shared value plan is not for you, especially if you have a large family. Everyone uses the internet on their phones often, and if you go anywhere over the GB limit, you get a $15 charge for every gig over.
Unlimited data will cost $100 per month... including the $60 per month plan charge plus $10 to $40 per month access charge. Hot damn, guys. Okay, I understand that you're paying for quality cell phone service, but I still think it's ridiculous to have such a high price for mobile data since my AT&T U-Verse bill is roughly $50 per month. As a matter of fact, many customers have had complaints with dropped calls and bad reception from this company lately; even U-Verse problems, which I understand because my U-Verse service was terrible last year. It moved very slow and we even called technicians to fix the problem and that still didn't change things. My internet runs a whole lot smoother now, though, so I'm guessing that they improved on this.
-
Verizon Wireless
Verizon Communications Inc., commonly known as Verizon, is an American multinational telecommunications conglomerate. Headquartered in New York City, it is one of the largest wireless carriers in the United States. Verizon provides a wide range of services including mobile, internet, and digital television... read more
How is this a bad cell phone service?! My father and I have been using Verizon for years and we're fine.My father has been using Verizon for ten years and I have been for 3 years so don't mix logic with this comment bad logic.
They will convince you that they have a better plan than your grandfathered plan but in fact the new plan is about the same with less capability.
Terrible service and they will tell you that you have service in your area them when you get home there is no service
-
T-Mobile
T-Mobile is a telecommunications company that provides mobile phone plans, internet, and television services. It was originally established in Germany and has since expanded to operate in multiple countries.
The company focuses on delivering customer-oriented and innovative products. T-Mobile... read more
Literally, the worst service provider possible. 90% dropped calls OR phone starts to echo and distort since they can't handle the transmit. Called and complained and was told to upgrade my phone so I did. Twice. On the newest Samsung galaxy note and the iPhone both similar problems plus similar problems with many people I talked to who have this service as well. Only way to get past is to use wifi calling which means I'm using my own wifi modem at home and not the phone service providers. That's not a valid solution. Have used AT&T, Verizon, Sprint before. Verizon was the best, AT&T runner up.
T-Mobile is by far the worst service I've ever experienced. Customer service is a joke. Even when they reward you for their screw ups... they screw up their rewards for screwing up. Then they attempt to charge you for the reward for them screwing up and not only do they charge you for it but they charge you double what you would have normally paid for it in the 1st place if you bought it flat out.
Worst coverage in competition with Sprint for that title. But I'm pretty confident T-Mobile takes the crown of garbage
-
?
Eastlink
-
?
V247
After exorbitant AT&T prices back in late 2017, my parents decided to switch to a cheap Vietnamese cell phone provider called V247. It is cheaper than AT&T, but that is where the positives end here. In fact, the Vietnamese provider is the worst one I have ever used. With V247, I cannot access 4G, which means that I cannt access the internet without Wi-Fi. And to make things worse, V247 won't let me call/text in Canada, which is the case during a 2017 Niagara Falls trip. Fortunately, my parents switched to T-Mobile in 2018, which is much better.
-
TracFone
TracFone routinely steals service (text, talk, data) from people. When this happens the company will not return the service because their system does not keep track of peoples accounts, and therefor have no proof anything was lost.
This works for me! And, the cost is between $100-$200 per year. I've thought about buying a new cell phone and buying into a plan, but it seems like such a racket, I can't take the plunge!
Have used TracFone for almost 6 years with no issues. No contract and good service regardless of location. Not for everyone but perfect for me.
-
Lycamobile
-
Xfinity
A brand operated by Comcast Corporation, XFINITY offers a range of services including internet, cable TV, and home security solutions. Launched in 2010, XFINITY Home Security provides smart home automation features in addition to security monitoring.... read more
They incorrectly charge my cc told me I had to file a dispute with my cc company to resolve it then suspended my service for filing a dispute on the charge. When I called spent over 4 hours on the phone to resolve, their level 2 customer service manager was hostile and unwilling to help.
They can't find my account even though I have an account with them. How else do I have service for over a year? Smh.
They're comcast the worst company in america with awful customer service
-
Bell
-
EE
It just sucks in general. when I have a problem the customer service person has an attitude and is always rude.
-
Republic Wireless
This service is trash, it doesn't even give you any data, and it doesn't use apple devices.
Why isn't this number 1? It doesn't even have unlimited data!
-
Vodafone
I can not underestimate just how bad this company is. This should be number one. The customer service is terrible. They trick unknowing, gullible people into buying more expensive, more useless plans. The app is terrible and for some reason the phones that they supply you with have their own operating system instead of android. And don't get me started on their broadband plans
-
Huawei
Huawei is a Chinese multinational technology company that was founded in 1987. The company specializes in telecommunications equipment, consumer electronics, and smart devices.
It is one of the world's leading suppliers of telecom infrastructure and holds a major share in the global smartphone... read more
-
Koryolink
-
Mint Mobile
-
Samsung
The Samsung Group (or simply Samsung, stylized as SAMSUNG) is a South Korean multinational manufacturing conglomerate headquartered in Samsung Town, Seoul, South Korea. It comprises numerous affiliated businesses, most of them united under the Samsung brand, and is the largest South Korean chaebol (business... read more
-
Telus
-
Assurance
Customer service sucks. You'll spend endless hours going round and round with customer service agents that pretend to understand you,pass you off to another person, lie to you and say they need to call you back in 5 to 10 minutes and just don't call back They've done that a couple of times in the same day. The last time I got passed to 3 people before I was told they were doing upgrades in my area and it was going to take 24 to 48 hours to be able to get I internet. That was a lie. It came back on over a week later when my monthly allotment went on. You have to go through several phones to get one that works. One time they sent 4 phones before I got one that worked right. There's more but I don't want to relive the experience.
-
Viaero
-
FreedomPop
Though it is very cheap, they are quite annoying. No one answers customer service, and if they do, they put you on hold infinitely. Additionally, cellular data randomly quits working.